Dear Prime Card Customer,

Your Prime Card is about to expire. We will be sending a new improved Chip & PIN Reloadable MasterCard.

To ensure you receive your FREE replacement card please check your registered postal address is correct.

You can change your details by visiting our web site at

http://www.idtprime.com/My-Account.aspx

If your registered postal address is correct, please confirm by replying to this email and we can send the replacement sooner.

Your replacement card will be sent at the beginning of December 2010. Please allow 14 days for delivery.
You can continue to use your Prime Card until the new one arrives. Your existing PIN will stay the same. If you do not have a PIN, we will automatically send you one.

You can find the new Chip & PIN Card T&Cs on http://www.idtprime.com.

If you have any other questions, please contact us via email at replacementcards@idtprime.com quoting the eight digit number shown in the subject line above, and we will be happy to help.

Kind regards,


Prime Card Customer Service